Legal

Privacy Policy

Last updated: July 2026

Note to business owner: This is a template privacy policy. You must review and finalise this document with your legal advisor (Advocate Anna Choudhary) before accepting live bookings or payment. Sections that still need business-specific details are noted inline.

1. Who We Are

RUDVO is a premium travel services company based in Rajasthan, India. We operate at rudvo.online and provide Rajasthan tour packages, desert safaris, stays, transfers, visa assistance and concierge services.

For privacy-related queries, contact us at: bookings@rudvo.online or WhatsApp: +91 94610 82821.

Registered business address will be added once it is finalized.

2. Information We Collect

When you use our enquiry form, WhatsApp contact, or newsletter, we may collect:

Your name and WhatsApp / phone number
Email address (if provided)
Travel preferences: destination, dates, number of guests, budget
Any additional information you share with our travel experts during planning

We do not currently collect payment card details directly on this website. If a payment gateway is introduced, this policy will be updated.

3. How We Use Your Information

To respond to your travel enquiry on WhatsApp or email
To prepare and send personalised itinerary and pricing information
To send Rajasthan travel updates and special journey offers, only where you have given consent
To improve our services and website based on aggregate, anonymised usage patterns

4. WhatsApp Communication

When you submit our enquiry form, your details are sent via a pre-filled WhatsApp message to our travel team. WhatsApp's own privacy policy also applies to that communication. We do not store your data independently of what you share with us in that conversation.

5. Sharing Your Information

We do not sell, rent or trade your personal data. We may share your information with:

Hotel, camp or transport partners, but only to the extent required to fulfil your confirmed booking
Our legal advisor for compliance purposes
No analytics tools are currently configured.

6. Cookies

This website uses Google Fonts, which may set cookies on your browser. If analytics are added later, update this section with a full cookie notice and consent mechanism.

7. Data Retention

We retain enquiry data (name, phone, travel dates) for up to 12 months or until you request deletion. Newsletter subscriber data is retained until you unsubscribe.

8. Your Rights (India DPDPA 2023)

Under the Digital Personal Data Protection Act 2023, you have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request erasure of your data
Withdraw consent for marketing communications at any time

To exercise any of these rights, email bookings@rudvo.online with your request.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy as our services evolve. The "last updated" date at the top of this page will reflect any changes. Continued use of our site after changes constitutes acceptance.

11. Contact

For any privacy concern or data request:
Email: bookings@rudvo.online
WhatsApp: +91 94610 82821
Legal Advisor: Advocate Anna Choudhary